Network at EXPAN, Singapore

Introduction:
The Data Centres provide connectivity to SingTel's Regional Network via STiX (SingTel Internet Exchange) and ConnectPlus Managed Data Services (ATM Service, Frame Relay Service, International Lease Circuit, Internet Protocol Service) to address the communication needs of corporate customers. It also provides a range of IT opeartions support services from System Management, Security, Backup, Database Administration and Domain Name Services, to allow customers to manage their systems and network elements.

Technical Fact Sheet:

• Power
  Equipped with fully redundant UPS
  Fully redundant power distribution systems with two diverse power feeds
  Thirty-minutes full load battery backup to allow for generator startup and synchronization
  Multiple generators to provide emergency power with backup fuel
  
  
• Fire Suppression System
  Pre-action dry sprinkler cross-detection system to detect and extinguish any small fires
  FM200 dry fire suppression system in all Data Centre areas
  Network-monitored, fully integrated fire system (VESDA) to detect, notify and perform controlled shutdown
  
  
• Environmental/Climate Control
  24 x 7 Air-conditioning with redundant units
  24 x 7 Temperature and Humidity Control (CRAC) in all Data Centre areas to maintain temperatures at 21°C (+/- 1°C), while relative humidity is kept at 50% (+/- 5%)
  Environmental system backed up by emergency generator power
  Raised floor designed with at least 450mm airflow space to provide efficient cooling
  
  
• Facility Security System
  Biometric scanners to prevent tampering of equipment within the Data Centres
  Contact-less card access systems have also been installed in various locations to prevent unauthorized access
  Intruder alarm system
  24 x 7 Physical security monitored by security guards
  24 x 7 Closed Circuit TV (CCTV) monitoring system with digital recording
  Secure and monitored access via customer access list and escorted visitations
  
  
• Call Management And Incident-Tracking System
  24 x 7 Global Helpdesk
  24 x 7 Network Operations Centre (NOC)
  24 x 7 On site support operations
  Full-time proactive monitoring systems